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Incident Management / Service Desk / Support Center

Our Plant an App support solutions.

Plant an App
  • Private incidents
    • All tickets opened are private and only initiators and Supports Agents can interact 
    • Files are secured at a ticket level
  • Easy to Use - Easy to Configure
    • With a structure of Category and Subcategories that can be adjusted by the support Team
    • SMS notification for system impaired incidents with configurable lists based on Categories and Subcategories
    • Document preview
    • Activity tracking and Change Log
    • Email notification on Status Changes or content update
  • Reporting and Filters
    • Ticket Time Tracking
    • Reminders for Licenses with SLA agreements 
    • Status and Creation Date Filtering
Incident Management / Service Desk / Support Center on desktop

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The speed of low-code without compromising power and flexibility of custom coding.

PAA Building Texture